Keytek Auto Locksmiths
Complaints Policy
Our goal is to offer top-notch service to our customers, no matter the day or time. We strive to exceed expectations, but we also understand that sometimes things may not go as planned, and you might feel unsatisfied with the service you’ve received.
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If we have carried out work for you and you're not fully satisfied, please follow our complaints procedure below. We are committed to responding promptly to address any concerns and ensure your satisfaction.
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After our work on your vehicle is finished, we recommend inspecting it carefully. This helps us confirm that everything meets our usual high standards. Should there be any issues, it’s easier to resolve them while our skilled Auto Locksmith is still on-site.
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In the unlikely event that the work does not meet your expectations, please inform us as soon as possible. We are dedicated to fixing any issues swiftly and efficiently, ensuring that you leave fully satisfied with our service. Your feedback helps us improve and continue providing the excellent service you deserve.
Our Procedure:
Either Call Us On:
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Or Write To Us At:
Keytek Auto Locksmiths
Unit 7
Acorn Business Park
Ling Road
Poole
BH12 4NZ
(please request proof of receipt if posting)
Or Email Us:
We aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.